I did reply with an e-mail
Hi Ray,
I did reply to your request. I sent an e-mail on 6-7-2012 and a follow-up on 6-12-2012.
I apologize for the harshness of my original "rant." The frustration of the changes really chapped my hide. Like I originally said, I have been a loyal customer since 2001 and have spent $3,009.49 purchasing and upgrading WebAssist extensions.
I own, and have paid for upgrades, to all the extensions included in the Design Extender "bundle" and Data Bridge "bundle." Now, if I want to continue to receive updates to those extensions, I must pay another $200 (according to your reply)... $500 according to my "Upgrade Center."
As a programmer myself by day and an independent web developer by night, I am acutely aware of the time and effort involved in conceiving, drafting, developing, testing and releasing a product. I am willing to discuss and review the changes to the now-bundled extensions and determine, in my opinion, if they justify another $200/$500 investment.
Ben
