Given that Ray has only recently taken over the helm at WA, I know that he has been listening to what customers are saying. Given the assistance received for Ray and Jason, I am extremely grateful to have them around. I notice that there are a few new tutorials introduced recently and I am confident that Ray and his team will be putting increasing emphasis on the support side.
To mike410462, yes I must agree that you are wordy with largess and given that, I am rather surprised that it took three months before you let loose with your subject "Very unhappy". I would strongly suggest that you make the most of your support incident. I am quite sure that your discombobulations will do somersaults and become pleasant warm fuzzy bobulations after consulting with WA engineers. Given time, I suspect you could even become on of WA's greatest supporters.
As for Data Bridge, it has only just been released this week. Why should it suddenly appear in your downloads? If you bought last year's model Morris Minor do you expect the new model released 3 months later should suddenly replace one one you have in your garage? I think not. Data bridge includes a some major very useful updates. I commend Ray and his team for the great work they have done. No doubt some bugs have arisen but I am confident, given past experience, that these issues will be resolved quickly.