webhost replies after examining code
Hi Guys: I made your recommended changes and implemented the suggestions below, but still no joy. Could you have a look-see and advise. Many thanks. JC
Hello JC:
I'm writing in regards to ticket #6219513, on your form email issues.
It appears that in your contactus.php page, there is no command set to call upon a script within the <form action=""> command. As a result, there is no file enabled to mail out the contact information entered.
However, we do keep a script stored on our server that is used for sending emails that you can apply to your contact forms, if you wish. formemail.bml is a shared script for sending form mails which is accessible for all users on our system, and you can modify your contact forms to use this script instead as it may be more reliable.
To modify this, you would need to update the form commands within your contact pages to include the following information in place of what is set already: <form method="post" action="http://www.powweb.com/scripts/formemail.bml">
As an example, in your contactus.php page, you can change:
<form action="" method="post" name="emailContact" id="emailContact" onsubmit="">
to
<form action="http://www.powweb.com/scripts/formemail.bml" method="post" name="emailContact" id="emailContact" onsubmit="">
You may have additional errors within the scripting that would need to be examined, but unfortunately we are not able to provide support for html/php scripting issues aside from recommending the own scripts we have set up for these purposes.
If you have any further questions regarding this issue, please feel free to reply to this ticket through your Support Console or via email/telephone. Thank you for contacting us.
Christopher C
Powweb Technical Support
