close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Order Summary into database issue

Thread began 6/20/2011 10:32 am by eric284736 | Last modified 7/29/2011 11:21 am by eric284736 | 2427 views | 9 replies

eric284736

Jason,

Still having the same problem. The order details get inserted to the database, but the order summary does not.

The customer just see the error Page cannot be displayed after they click the order submit button.

I cannot recreate the error myself - it works for me. But there is an issue because it has happened more than 10 times in the past 90 days.

I have moved the site to a new server, that did not work.
I have reviewed the checkout process - this is a manual setup where the credit card info is submitted to the database and the client runs the CC manually.

I am attaching the pages that make up the checkout process. Is there anything that you can see in these pages that would be an issue??

Not sure what to do.

thx
Eric

Attached Files
checkout.zip

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...