close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

A couple small problems

Thread began 7/12/2011 10:12 am by codamedia | Last modified 7/25/2011 2:24 pm by codamedia | 3575 views | 10 replies

codamedia

A couple small problems

I am having a couple of small problems with Pro Maps, and wondering if there is an easy solution.

1: The time to load is extremely slow in "Internet Explorer" or "Safari". If a result with approximately 30 - 40 records is chosen, the load time is about 15 - 20 seconds. When results of a few hundred, it is minutes, and users will never stick around that long. I was under the impression the XML cache file would help this problem, but it doesn't seem to make much difference (yes - the XML cache file is being created, and has the appropriate entries)

Firefox 4 loads fast, as does Google Chrome, but Safari and IE take a long time.

To test this I have a test page that pulls approximately 30 - 40 records.
(Link Removed)

2: On occassion, once the map loads it zooms out to show all of North America despite that fact there are only pins in the one city/town. It seems to do this when there are a lot of pins.

To test this, you can use this URL. Only do this in Firefox, as it has 900 pins and takes forever in IE. Firefox should load in 30 seconds or so.
(Link Removed)

3: Is there any way to stop it from opening the first address automatically in a balloon? I just want the pins to show, then let the user decide what to choose.

4: Is there any way to make the balloon wider? I need more width to work with so I can insert some images and still line up the address the way I need it to.

5: Is there any way to Group pins? Some cities (Winnipeg, Calgary, Edmonton, Toronto, etc...) have hundreds of pins, and it would be great if they could group, and open up as someone zooms into an area.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...