close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Powerstore 3 - Technical support ticket #124491 [Closed]

Thread began 4/21/2011 9:30 pm by denevac342497 | Last modified 4/22/2011 2:35 pm by denevac342497 | 726 views | 1 replies

denevac342497

Powerstore 3 - Technical support ticket #124491 [Closed]

I previously entered a ticket due to the application not connecting with PayPal. The Tech who assisted did in fact resolve the issue; however, the problem has once again arisen. The client is quiet upset due to the fact that you cannot process orders/payment via an established paypal account nor credit card. You cannot cancel the order and return to the mechant's site. The payment gateway is returning me to a page that had been previously deleted from the coding and redirected. I'm not sure how this is occuring. Please review notes in ticket referenced above for specifics on assistance provided to www.juretha.com

In my attempt to determine the root of the problem, I first contacted PayPal. I was advised that the API call is not communicating with the shopping cart and that it is shopping cart application problem. They made some reference to icontact - which only confused me. I have no idea how to resolve this and would appreciate some assistance. At this point, the client is considering canceling this cart and expecting a refund. This is affecting business.

I would appreciate being contacted via phone at [phone number removed] or with remote access, if at possible.

Thanking you in advance for your prompt assistance.

Janice Brown for Deneva Chaney

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...