Says my download serial number is Invalid
After losing my last computer hard drive I was trying to reinstall my Site Importer to my new computer. I downloaded from my account my first version of Site Importer.
When I go to Dreamweaver and click on Web Site Importer it ask for the activation serial number.
I went to my account and did the deactivation reset
When I put the serial number in this is the answer I get....
“Invalid serial number. Authentication could not be completed. Error: (12029)”
When I try to install the Web Site Importer 2 upgrade and put in that serial number this is the message I get.
“The file 'C:\Users\Terry\AppData\Roaming|Macromedia\DreamweaverMX2004\configuration\Shared|WebAssist\ImportSite\License.dat' is missing. The extension package will not be created.”
Neither of my serial numbers work. How do I get my software back up and running?