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error while loading DW after installing extension..

Thread began 1/13/2011 7:26 pm by jspoerer286380 | Last modified 3/15/2011 1:54 pm by jspoerer286380 | 2600 views | 8 replies

terra233277

Says my download serial number is Invalid

After losing my last computer hard drive I was trying to reinstall my Site Importer to my new computer. I downloaded from my account my first version of Site Importer.
When I go to Dreamweaver and click on Web Site Importer it ask for the activation serial number.

I went to my account and did the deactivation reset

When I put the serial number in this is the answer I get....

“Invalid serial number. Authentication could not be completed. Error: (12029)”


When I try to install the Web Site Importer 2 upgrade and put in that serial number this is the message I get.


“The file 'C:\Users\Terry\AppData\Roaming|Macromedia\DreamweaverMX2004\configuration\Shared|WebAssist\ImportSite\License.dat' is missing. The extension package will not be created.”

Neither of my serial numbers work. How do I get my software back up and running?
Thanks!
Terry Huffhines

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