close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

PS4 and PayPal Std doubling/triping my shipping charges

Thread began 3/05/2011 12:58 pm by bsteve2004309526 | Last modified 3/07/2011 9:49 am by bsteve2004309526 | 1053 views | 1 replies


PS4 and PayPal Std doubling/triping my shipping charges

I was contacted by a customer today that they were placing an order and the shipping doubled/tripled when they went from the PS4 order confirmation to the Paypal STD payment page. I haven't changed anything within the system since I initially configured and rolled out the system so I am not sure what may have caused this issue.

I reviewed the settings on the PS4 Admin\Settings page for USPS shipping, which is the only shipping I provide for, and I did not see anything incorrect there. See attachment Admin - Shipping Settings ( I hid the USPS User ID before taking the screen shot)

Here is the sequence of events.
- Customer selected items they wanted to purchase and navigated to the PS4 Order Confirmation page where they reviewed their information and pressed the "Submit Order" button(see attachment WebAssist - Purchase Order Confirmation Page).
- Customer is tranferred over to the PayPal Standard page where the pricing, tax and shipping is still consistent with the prior WebAssist page. I fill in my credit card information and press the "Review and Continue" button (see attachment PayPal STD - Order Summary)
- An additional $10.70 for Express shipping is now being added on the PayPal Purchase page, even though shipping was previously calculated (see attachment PayPal Std - Order Summary with Zip entered).

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...