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ups rate table -commercial vs residential

Thread began 3/18/2009 10:49 am by robert329616 | Last modified 3/18/2009 3:44 pm by robert329616 | 4574 views | 7 replies

robert329616

ups rate table -commercial vs residential

Hello.

Is anyone else having issues with UPS quotes?
I set up my checkout page through the wizard to access UPS for shipping quotes. No matter what address is input, it always comes back as non-residential which is cheaper than the actual rate when I ship.

I contacted UPS and they said to add a radio button to allow the customer to choose. The problem is when I click on residential I am still getting commercial. Is there another area in the confirm.php that I need to add code? I added the buttons to the checkout.php page.

Or is there a way to always have the residential quote come back since 95% of my customers are residential.

Thanks for any help with this.
Regards,
Rob

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