This is because you are using an encrypted password.You can't email an encrypted password. Please view the tutorial on encrypted passwords.
You would need to give them a page to reset their password since it is encoded, you can't email it to them directly.

Hi Ray, sorry to hijack this thread but it's the same subject / problem.
You say "You can't email an encrypted password. Please view the tutorial on encrypted passwords." When I view that tutorial the very first page is a list of things that the tutorial will cover. The last item is: "Email new unencrypted password". At the end of the tutorial there is an example of the emailed password that is indeed unencryted. So if it can't be done why is it saying it can in the tutorial? I have discovered that indeed it doesn't happen. All that happens is that it emails the "encrypted" password, which is useless of course. I've revisited the tutorial several times now and always with the same result.
You then say in your previous reply "You would need to give them a page to reset their password since it is encoded, you can't email it to them directly." I wonder if you could take the time to explain how this can be done when the user is not logged in and indeed have forgotten their original password anyway? I'm a bit confused by that one.
I really am in a dilemma here as I am redesigning an existing site with existing encrypted passwords (about 250 of them). I need a way of sending the user a new password that can be entered into a login form that encrypts the password to match what is in the database.
Any help, ideas would be appreciated.
Many thanks,


