close ad
Help us test the new Databridge BETA with MySQLi support
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

General disposition about the coupon system

Thread began 1/16/2011 4:22 am by kim420431 | Last modified 7/20/2014 3:07 pm by kim420431 | 2891 views | 13 replies

kim420431

Answer to question about on-screen invoice page

I've attached three screen shots. The first is the cart page. What's significant here is this:

Before ordering the stuff in the cart I went into storemanager and made one coupon code (4bhm6x). It was associated in storemanager with only the first picture in the cart. The discount was for 00.01%. After adding the first picture and submitting the coupon code with it I went to "continue shopping" and selected the second picture in the cart that had NO coupon codes associated with it. If you look at the cart it totaled the amount of both pictures and discounted both pictures with the coupon code.

The second attachment is a screen grab of the confirm order screen that displays on submit order. It very distinctly shows in the information on the bottom right the "coupon title" of Botanical Garden. This was the "title" I gave the coupon when I created it. The last attachment is the checkout_success.php screen grab. This is supplied after the submit button is clicked at the bottom of the confirm order screen. It too, very distinctly indicates the coupon "title" in the information block to the right of the discount applied. It also indicated at the top of the page:
Thanks for your order!
Please save or print this receipt for your records. Do not refresh this page or attempt to open it in another window. A copy of this reciept has been emailed to you.

But the emailed copy of the receipt does not reflect the same information as the emailed response. The emailed response does not show the coupon "title" just the discount.

I'm actually concerned about the fact that the coupon code once submitted with a product is being figured into the discount pricing for all the products being purchased. The store manager definitely makes a designation between applying coupons to all products and allowing you to chose which products it's associated with but this does not appear to be working properly.

Finally, the fourth attachment is a screen grab of the emailed receipt showing no coupon title. And for what it's worth I think that the difference between the on-screen order receipt number and the order number on the email receipt is very confusing!! I realize having looked at the code that the on-screen order number is embedded in date stamps where the emailed receipt is just the standing order number count from the order no. field in the order data table but showing two different order numbers causes confusion to the customer. They don't really match on inspection.


~kim

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...