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Protx - Sagepay

Thread began 6/22/2009 10:15 am by Suggs | Last modified 6/23/2009 2:23 pm by Suggs | 933 views | 2 replies

Anna Robinson

Support Days

sales356151, per your question...

Tech support works from Monday - Friday, 9am - 5pm PST (except major holidays) and gets to most posts within 24 hours (assuming we are talking business days). Mondays are the most intense days and sometimes take a little more. (Our policy is that we respond within 1 - 2 business days.)

I see that one of our reps is looking into your ticket. We know it is frustrating to have clients upset with you and do appreciate your patience.

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