close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

checkout/confirmation email help please

Thread began 7/29/2010 4:43 pm by alizamp405574 | Last modified 7/29/2010 6:38 pm by alizamp405574 | 563 views | 1 replies


checkout/confirmation email help please

We use Authorize Net and are aware that Universal email will not work as usual, that it needs different set up in order to send confirmation email and copy to us.

I found Jason's help to someone in the forum stating :
"when using a remote checkout method, you cannot send the email from the confirm page when the confirm page posts, the email must be sent from the checkout success page instead. This is because the form on the confirm page is set to post directly to the remote payment gateway server.
You will need to add a set session value server behavior to the confirm page. Set the trigger to any form post, the name to "EmailAddress". For the value, click the lightning bolt, and select the Email address form element.
Now add the universal email behavior to the checkout success page, use the EmailAddress session variable for the from address and set the trigger to before page load."

MY QUESTION today is: checkout success page is not used, as far as I understand since Authorize net sends their own. Will the above solution work anyway? I am just hesitating to edit our cart now that all else is working fine.

it is the one item we still need to solve for our cart. We would like to receive a copy of the email with the order/details . As things are now we would have to log into the db , to get 'all the details' everytime someone makes a purchase.

I really appreciate your help !

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...