Support status for 'customised' solutions
Following Neal Beadle's announcement that inserting a £(pound) sign in Powerstore (to replace the dollar sign) renders the solution ineligible for support, please could someone issue a definitive statement on support status for all solutions?
For instance, users have been frequently given advice by support staff when asking about adding extra fields to Contact Form Solution Pack (etc, etc). Are these solutions not now supported?
That's one tiny example!