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You could try offering timely support

Thread began 4/07/2010 11:11 pm by bjgarner241692 | Last modified 5/12/2010 3:55 pm by bjgarner241692 | 1174 views | 5 replies


That's a great point and no doubt does factor into WA's decisions about where they prioritize resources. From a customer perspective (and talking to my personal situation only), my reality is I need timely technical support on WA products. It used to be faster or seemed so before we started getting funneled through the forums for help. Merely expressing that frustration. There are some areas of business and the commercial world where you don't cut corners, don't bite the hand that feeds you.

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