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Security Assist 1.1.7 hangs too often

Thread began 5/25/2009 4:36 pm by michaelf0199272 | Last modified 5/28/2009 9:43 am by michaelf0199272 | 2399 views | 4 replies


Security Assist 1.1.7 hangs too often

I'm using SecurityAssist 117. 7 out of 10 When I try to use it to build the pages, the thing just freezes up and there's no way out but to force DW to quit.

I have opened so many tickets on this issue but they keep blaming it on DW. I am using DW 8.0.2

The 3 out of 10 when it works -- it is fine. It is when it does not work that there is a problem. It just hangs forever. The cancel button does not work. DW has to be forced to quit.

Personally, I think this is a bug in the WA software. The WA staff that have worked with me did not think so. But then I stumbled upon this thing on the internet:


Bad Points
The webassist dataassist extension, security assist, ecart extensions are buggy, and have very very poor documentation. This leads to more expense

General Comments
Having used the webassist extensions now for a while, I find that the mentioned extensions are full of bugs, the documentation that comes with there extensions is totally lacking. The extensions by webassist come with up to 2 support incidents where as the purchaser gets fast support when they can't get the software to work, this can be very often, they then charge $ US 30 f per support incident. If they had proper documentation and they extensions were not buggy, this would not be needed. You can expect to spend longer getting a project done using a Webassist extension then would using the server behaviours that come with dreamweaver itself.

*** The most stressful thing is: This guys at WebAssist would rather refund your money to you than to resolve your issues. Quite interesting you would say??... hahaha! It is just like they just dont give a damn if the thing worked correctly or not.


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