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Ultra-Newb Needs Help

Thread began 3/02/2009 10:49 am by nkbrules123372836 | Last modified 5/28/2019 9:57 am by nkbrules123372836 | 10251 views | 15 replies


This is a copy of part of one of my Support Tickets:


Posted By: (Daniel Walters) Message 3 in Log
Date: 03/09/2009 04:57 am No Attachments
Title: RE: Error on webpage action

Thank you for the help.

I must note that nowhere in the Customizing the WA_Globals help .pdf does it say that this needs to be uploaded to the domain root directory. I had been loading it in the public_html directory. This may have been an obvious mistake to WA, but this is an important point that should be clarified in the help/installation files. Some of us are more novice than you can imagine.

Knowing this correction, are there any other files I need to put in the domain root vs. the public_html directory?

Thanks for your time and expertise.

Posted By: (Jason Byrnes) Message 4 in Log
Date: 03/09/2009 01:39 pm No Attachments
Title: RE: Error on webpage action

all of the folders included with the user registration solution pack should be uploaded to the same location as the registration page.


I have ALL the WA URSP files in BOTH the root and the public_html directories at the moment and the REGISTRATION WORKS!! ...Wonderfully I might add...

My question is:

Which of the two directories is the requirement? Root or public_html...or both?

I regret that I do not know website path requirements. I will study that as soon as I can. In the mean time, I will experiment with incremental deletion of files and directories until I get scorched to a cinder, but this seems unnecessary.

As Always, Thanks to All...

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