close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Customer Satisfaction Poll - Customers Only Please

Thread began 3/01/2010 9:13 pm by editor400940 | Last modified 3/06/2010 11:14 pm by editor400940 | 3134 views | 28 replies


Made it to the "Very Dissatisfied" level

All I am seeing from all the other posts is that even after I get PS 3 installed - which has in itself become quite frustrating - I will no doubt continue to have ongoing issues long after the installation process is complete. The advertised PowerStore made for the general public, looks to be not necessarily so. My I please suggest that there be some sort of phone access to tech support for us "special needs" folks. i.e. the greenhorn that bought the idea of simple install and maintenance of PowerStore. Or, perhaps a much quicker response time in the forums might be the answer - certainly a good first step. Maybe longer hours for tech support (think about us in EST & CST) and more tech personnel help in general. Or, maybe a better way of finding a previously answered question with better indexing, etc. Maybe more videos? The way things stand now, what is happening is bad for future business and will hurt WebAssist's good reputation. Nevertheless, I am now committed to this cause which I never dreamed would become so daunting. I am indeed hoping for the best!

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...