Great post by "carlene"
Great software with poor documentation and slow support = software I don't want to purchase. It's important to us web designer/developers to get these applications up and running quickly, good documnetation helps tremendously. I gave up on eCart a few years back, it's not worth the effort and time it takes to get one of those up and running when there are plenty of very powerful solutions out there that I don't have to build the application from scratch. That's why I bought Power Store. Bottom line good doc's are so important.