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Tech Support Video & Support History Page Updates

Thread began 2/18/2010 10:46 am by Anna Robinson | Last modified 2/18/2010 10:46 am by Anna Robinson | 1151 views | 0 replies

Anna Robinson

Tech Support Video & Support History Page Updates

We're continuing to create videos on various topics and post them on our YouTube channel. Our latest video is about obtaining technical support. We'll be putting a link to this video in more accessible locations but in the meantime, here is the link:

We recommend everyone needing tech support watch this short video to help you learn about our various help resources and our method for assisting you with any issues you encounter with our products.

You may also notice that we have updated the Support History page in the Your Account section of our website to show the most recent threads you participated in. This provides quick links you can use instead of navigating within the forums. If you ever want to see ALL the threads you have participated in, click Search > Advanced Search in the nav bar of this forum. Type your forum user name in the User Name field. Use the other fields if you require further filtering and click the Search Now button.

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