I don't really want to be the guy who complains all the time, but the fact that I have purchased 17 extensions over the years from WebAssist makes me feel I have the right.
CSS Menuwriter 1 never worked properly in IE6. The same holds true for version 2. It works fine in all other browsers including IE versions 7 & 8. Although it's true that IE 6 is full of problems and anyone still using it should upgrade, I can't tell that to my client when his customers can't see the drop-down menus on a navigation bar I created with CSS Menuwriter.
This product should be compatible with at least 2 previous versions of all the popular browsers. Your product page claims "Output pages support Internet Explorer 6 – 7.x, Firefox 2.x, Safari 2, Opera 9."
You should not be making this claim if it's not true.