Quote: Exact issues you experience with any of our Guides, How Tos, FAQs, etc. would be very useful to point out. Did you read my post? Your answer proves exactly where the problem lays in your company!
Because what you are talking about has nothing to do with my advice.

I think Anna was asking for specifics.
Now it's a labyrinth of PDFs and tutorials on your website. 
I think the move to html documents with links to supporting pages as needed are a step in the right direction. This allows the more experienced user to skip areas they already understand while giving the complete picture for others.
Unfortunately I wasn't able to find the document I was going to use as an example because the links at the bottom of the site seems to have disappeared. I found those to be the fastest way to get to the section you needed.


