following support thread
Ray I agree with you putting money into engineering and documentation so less support is needed. Yes my concerns are probably more product related. My expectations were very high from reading the glowing description of Menuwriter and its features on your site.
I have now solved my problem by switching to another style in Menuwriter. Next week I am going to go back to menus when I start adding pages to my site.
BTW those commenting on support dont ever go near DW Extensions from f-source.
Another company project 7 - excellent, excellent support I bought DW slide show magic from them.
Ray thank you for your help and listening to your customers comments.