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Shopping-Cart Quantity Updates

Thread began 12/01/2009 7:07 am by dnys04173367569 | Last modified 12/08/2009 6:39 pm by dnys04173367569 | 991 views | 5 replies

dnys04173367569

Shopping-Cart Quantity Updates

I have a couple of problem's with how the shopping cart system seems to be working in Ecart.

Problem 1:

I have set-up a basic page with two seperate add to cart buttons for two seperate products.

When I add the first item to the shopping cart the product is added to the cart correctly.

However, many online customers will try and change the quantity of items in the cart by entering a new value in the Quantity Field and then press the <Enter> key on their keyboard to update the quantity. [Which seems to be standard on many web sites].

However, Ecart does not seem to accept this type of update in the quantity field when there is only one item in the cart and therefore customers have to always use the update button.

Is there anyway this can be made to work with the quantity field, without putting a dropdown list in and made to accept only values. As currently if a customer enters any text in the quantity field and uses the Update Cart button the item is removed from the cart and I expect the same would happen if the <Enter> button option was made available and text was entered by mistake.


Problem 2 and more concerning

When I add a second item to the shopping cart the second item is also added to the cart

However, if the online customer then attempts to update the quantity of any of the items in the cart by entering a new value in the Quantity Field and then press the <Enter> key on their keyboard to update the quantity. They are sent back to the page they orignally came from.

I know that customers could then go back into the cart and enter the quantity and hopefully remember to press the update cart button, but there is a good potential that customer may decide to move away from the site because of the problem.

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I am raising the issue as it happens not only on the main site I am currently developing, but has happened in a test site of just two main pages, developed in Ecart alone.

Page 1 - Includes the two Add to Cart Buttons

Page 2 - The Cart

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Is there some setting that I need to make to make this work properly as I am aware that some Webassist sites do not have this problem. My website is being developed in PHP.

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