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Was considering purchasing but!!

Thread began 11/30/2009 9:17 am by secure377208 | Last modified 12/01/2009 12:54 am by secure377208 | 1399 views | 9 replies

Neil Beadle

Regarding the image issue fix. At the moment, we are providing that as a Known Issue fix to bypass the typical hurdles that we must go through when creating new builds of our products. For example, each dot release or new release needs to go through our QA process to ensure everything is working properly. This takes time, and since QA is tasked with other projects - not something that can happen in the immediate future. Fortunately, instead of having to wait for the next dot release, we can give you this fixed file, so that the problem can be resolved. We know this isn't perfect, but much better than in the past when you would have to wait months for us to be able to devote all the necessary resources to create a new release.

Let me also mention that we very much appreciate the support provided by our community members. The help you provide to our customers and to us, includes valuable feedback, and time to improve our products, and over time, documentation.

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