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Was considering purchasing but!!

Thread began 11/30/2009 9:17 am by secure377208 | Last modified 12/01/2009 12:54 am by secure377208 | 1423 views | 9 replies

secure377208

Thanks

Hi,
Thanks for that, I have discovered that the overlap issue only seems to affect IE8 as it seems fine in firefox and using firefox I have ascertained that there is in fact a merge facility which is great.

My only concern now really is the, as you put it "lazyness" of the company to a) not update the product with the appropriate fix in order to make life easier for their clients and b) the same element of lazyness or lack of concern in ensuring that the demo is kept up to date in order to create the best impression and perhaps encourage sales, both elements are closely linked to having pride in the product and service which is something we always look for when choosing a company to purchase. The lack of the above and apparent lack of client consideration in implementing what appears to be regularly requested instruction overhauls causes serious concerns over their perception of the importance of client consideration and satisfaction, although I have to say I have received two seperate transatlantic telephone calls from them in the past relating to issues with Google maps and I was very impressed with the level of support we received then although I have commented previously about the lack of in depth responses to issues in the forum, when you have to keep going back to the same issue for further explanation it dramatically increases the lost time awaiting information particularly when you factor in timezone differences.

Anyway, any further opinions on the product would be helpful and I am sure would also be helpful to webassist themselves.

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