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Order Confirmation Emails Not Sending/Receiving

Thread began 11/18/2009 2:39 pm by terry164844 | Last modified 11/20/2009 4:30 pm by terry164844 | 2570 views | 7 replies


Order Confirmation Emails Not Sending/Receiving

I'm not receiving the order confirmation email after a successful order.

I'm using; the order is going through as I get the order checkout success page. I see the order in the database.

In, I unchecked the email confirmation box so that doesn't send the customer the order confirmation. I want PS to do this.

What happens is that I never get the WA order confirmation email, but I get the customer receipt from (Very Weird)

I made sure with the tech support at that I had everything setup correctly and I do. They said that it sounded like the developer/cart was forcing the email. I don't know.

I also applied the "known issue" listed on the forum for the "NON" paypal order email receipt fix.

Still no luck.

Your thoughts. If you would like, you can try it.

The system will charge you .50 for the order (.25 for the product and .25 for shipping) so you can see it happened.


I won't ship the product and I'll void out the .50 from our account.

Let me know your thoughts.



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