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Extension Library Policy Change - Update for Extension Owners

Thread began 11/17/2009 5:53 pm by Michael Lekse | Last modified 11/17/2009 5:53 pm by Michael Lekse | 1508 views | 0 replies

Michael Lekse

Extension Library Policy Change - Update for Extension Owners

In response to customer feedback and after careful consideration, WebAssist has decided to increase the value of the Extension Library offering for customers that currently own our Dreamweaver extensions.

Under the new terms customers who own our extensions and also enroll in the Extension Library will be able to keep the latest version of the extensions they own if their membership is canceled for any reason. For example – let’s say you purchased Super Suite in December 2008, but have not upgraded any extensions in the suite since that time. If you sign up for the Extension Library, you would gain immediate access to all of our current Dreamweaver extensions. If your membership is canceled for any reason, your order history would automatically be updated to contain the latest versions of any products you owned prior enrolling in the Extension Library membership program. This is a tremendous added benefit to users who previously purchased a suite or individual products.

We hope this policy change will help make customers feel good about their previous purchases, since there will be real value associated with early adoption before the library was announced. This policy change will automatically apply to new and existing Extension Library members.

If you have any questions, you can either post them in the forum or reach us directly at sales @ webassist dot com.



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