that sinking feeling
Web Assist, you are really NOT doing yourselves any favours with the poor documentation and tutorials currently on offer. I, like quite a few others in this thread have spent good money buying your stuff and can't get it to work. Clearly the How To's were written by coders not customers! I am really unhappy. I bought Super Suite and so far havn't been able to get CSS Forms to work nor indeed any of the other extensions I have so far tried. And why on earth does there need to be so many files to upload for one simple contact form? In my naive non-coder mind, I assumed it would be simple. That is the reason I bought it. The supplied forms appear to me to be frankly either outmoded in design terms or downright design disasters. In fact my impression is one of overwhelming outdatedness of this software. Who uses those highlit lines anymore that surround the basic contact form? They stopped being cute around 1997!
In desperation, I also bought the Contact Form package and got a form made but it also simply will not validate (work). I bought Super Suite in order to prevent headaches not create more. One thing seems clear. There is precious little human contact with any of you guys. I can't remember feeling so disappointed with software.
I came onto the forums hoping there might be some useful info, but all there is are disappointed people who havn't got any satisfaction from their purchases as far as I can see.