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I am having two issues with a new form - it's not sending via email and the checkboxes don't show

Thread began 7/11/2023 12:57 am by vered435903 | Last modified 8/02/2023 11:41 am by vered435903 | 308 views | 8 replies

vered435903

Hello, I'm checking in to see if you've had a chance to look at my form :-)

I know I've repeatedly had a problem with emailing the content of my forms through the years.... I have gone back through some of your solutions as well as everything I can find in the forums, but I'm still not getting the emails. Everything is going to the database fine so I know the form is functioning.

One thing I've noticed is that the email wizard doesn't seem to be generating the index file in the WA email folder. I think that may be the root of my problem. Some files I see in my other sites with successfully functioning forms are waue_index_1, mail_php, and mailformatting_php (but those may have been from older WA versions). None of those files are being generated in the site I'm working on now... Could the fact that those files aren't being generated be the reason the forms aren't sending? Or are those files not needed with this newer Databridge version?

I did uninstall and reinstall Databridge - it fixed some errors I had been getting, but the form still isn't sending via email.

Let me know what you think/find.

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