close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Images are getting roated. They are not rotated on my local system. How can I fix?

Thread began 4/01/2020 11:48 am by jo271221 | Last modified 4/03/2020 1:08 pm by jo271221 | 39 views | 7 replies

Ray BorduinWebAssist

The issue appears to be that your server doesn't have the exif library installed. That is the library that is used to determine the orientation of images uploaded from a camera and detect the orientation so it can be rotated properly.

I was able to resolve the issue by uploading an alternative library and detecting the missing function in the code. You can fix it by copying the files:

webassist/plugins/catalog/scripts/resize_image.php
webassist/plugins/catalog/scripts/exif.php
webassist/plugins/catalog/scripts/makers/ (the entire directory)

After updating those files on your shopfullhorse site the issue has been resolved. You can take the files from that site to fix it on others that have the same issue.

After updating the files you would have to delete the folder:

webassist/plugins/catalog/scripts/image_cache/

That would force it to re-generate any images that were wrong.


Did this help? Tips are appreciated...

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...