I think I finally figured it out for the gpmotorcycles.com account.
Now I am having weird issues with our sister store site built on the hosting platform.
When i try to go to https://triumphsandiego.com/protected_LogIn.php I get the following error:
The requested URL triumphsandiego/triumphsandiego/protected_LogIn.php was not found on the server.
I have tried to reach out to my webhost but they are less than helpful. Is this type of error a scripting error or a hosting error?