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Submitting a support ticket doesn't work

Thread began 4/09/2009 8:51 am by teresa.goold376550 | Last modified 4/15/2009 9:28 am by teresa.goold376550 | 3569 views | 10 replies


Still can't get support ticket

I'm having a heck of a time getting some help. I finally got logged in after NUMBEROUS attempts. I submitted a ticket and this morning I've heard back. When I click the link to go to the ticket, the page says to click on the link for the support ticket, but there are no support tickets showing. I can't submit another support ticket again as I can't get the products to come up in that drop down again. This it totally frustrating. It makes me wonder about the quality of the product if the actual website is this bad. What am I supposed to do now?

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