View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Submitting a support ticket doesn't work

Thread began 4/09/2009 11:51 am by teresa.goold376550 | Last modified 4/15/2009 12:28 pm by teresa.goold376550 | 2526 views | 10 replies

teresa.goold376550

Still can't get support ticket

I'm having a heck of a time getting some help. I finally got logged in after NUMBEROUS attempts. I submitted a ticket and this morning I've heard back. When I click the link to go to the ticket, the page says to click on the link for the support ticket, but there are no support tickets showing. I can't submit another support ticket again as I can't get the products to come up in that drop down again. This it totally frustrating. It makes me wonder about the quality of the product if the actual website is this bad. What am I supposed to do now?

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...