close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Emails stopped sending

Thread began 6/10/2019 2:34 am by Thomas Hill | Last modified 6/11/2019 2:28 pm by Thomas Hill | 69 views | 5 replies

Ray BorduinWebAssist

Ask if you can see the SMTP logs.

Changing those settings wouldn't matter unless you were sending bulk emails to a bunch of recipients at once. It would not prevent a single page that sends an email from being accessed more than 200 times per hour and initiating the block.

My best guess is that a hacker or spammer was trying to send a bunch of emails from your contact page using a bot and that caused the issue. However, I'd see if you can find out the cause definitively before working on a solution.

Try to get the logs to see what emails were being sent at what time intervals and once you know the page and content causing the issue we can work on a solution for you.

Some possible solutions include: Using authenticated emails with a different SMTP server which usually don't have caps, Add IP address check and logs and don't allow more than one email from the same IP address every 5 minutes, Adding CAPTCHA and/or random questions to the contact form to prevent bots from doing multiple submissions. There may be other options too, but these are some that can be considered.

Did this help? Tips are appreciated...

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...