Yes, that would be ideal but they won't/can't do that for me. It's a corporate card and so I don't want to push it with them.
Hopefully when they try again it will work now that the CVV is there.
One other thought. The file paymentoptions.js in the webassist > ecart folder is the same file since I first set this site up in 2015. Should I regenerate that file or is that the most current version? I've compared it to a couple other sites that were created a little later and they are the same so I can't tell if there is a newer version.