close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Suddenly receiving a Not Acceptable Mod_Security error on checkout.php when dropdown selected

Thread began 4/06/2019 4:50 pm by graham | Last modified 4/08/2019 2:38 pm by graham | 39 views | 4 replies

graham

Suddenly receiving a Not Acceptable Mod_Security error on checkout.php when dropdown selected

Ray, after you helped be fix a few minor issues with my cart and checkout pages recently everything seems to work well, except I now notice that whenever I select a value from one of the dropdowns on my checkout.php page (prov - country - shipping) the confirm_cart.php is replaced with "Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security." The Continue button remains and, when clicked, processes to PayPal ... but the Not Acceptable is a mystery. Can you think of what might be causing it?
UPDATED - it seems that changing any form value on the checkout page generates the Not Acceptable message. If I refresh the page, the message resets and the form data reverts to original values.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...