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now that I have CMS100 working where do I put files

Thread began 10/01/2009 6:14 pm by mehd389652 | Last modified 10/01/2009 7:15 pm by mehd389652 | 1163 views | 4 replies

mikeybabe

Hi Dani

I have already tried to explain to management at

web assist that your pdfs don't open. I am still having

issues with your pdfs and I noticed in the forum this

morning that you have another customer that is experiencing

the same thing as I did.


Surely by now this should be triggering "ALARM BELLS" ???


I have already explained the perils of using pdfs on a web

site as big as yours at webassist. But potentially what I am saying

is falling on "DEAF EARS" PDF's have their purpose but not on

a web site. I realize that taking them all off now is a rediculous

proposal and I'm not asking you to do that but you could have links with

normal XHTML versions of the same information so that everyone

that comes here gets something?


Does that not sound reasonable or logical ?


I'm only trying to help you see it from a client point of view ?

Because if you have paid for something you expect to get what you

paid for so can you not understand how frustrating it would be

for your nice happy customer embarking on the webassist experience

to be totally put off by this initial brick wall. . .


I've managed to overlook it and keep going. Others might be "SOURED"

and want a refund or not come back. So the longer you leave it unattended

you increase that happening ?


Hope some of that is useful to someone there ?

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