I have already tried to explain to management at
web assist that your pdfs don't open. I am still having
issues with your pdfs and I noticed in the forum this
morning that you have another customer that is experiencing
the same thing as I did.
Surely by now this should be triggering "ALARM BELLS" ???
I have already explained the perils of using pdfs on a web
site as big as yours at webassist. But potentially what I am saying
is falling on "DEAF EARS" PDF's have their purpose but not on
a web site. I realize that taking them all off now is a rediculous
proposal and I'm not asking you to do that but you could have links with
normal XHTML versions of the same information so that everyone
that comes here gets something?
Does that not sound reasonable or logical ?
I'm only trying to help you see it from a client point of view ?
Because if you have paid for something you expect to get what you
paid for so can you not understand how frustrating it would be
for your nice happy customer embarking on the webassist experience
to be totally put off by this initial brick wall. . .
I've managed to overlook it and keep going. Others might be "SOURED"
and want a refund or not come back. So the longer you leave it unattended
you increase that happening ?
Hope some of that is useful to someone there ?