close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

advice needed on client not understanding....

Thread began 10/18/2016 5:09 pm by Christopher West | Last modified 10/20/2016 9:36 pm by Christopher West | 523 views | 4 replies

Christopher WestCommunity Expert

I'm already down I'm afraid :( this client is one of those clients from hell. I even spoke to the supplier that she uses as she told me to contact him since they are the ones that send the product list via excel. Even after explaining to him her requirements he even said usually they don't do it that way. That their other clients would usually have to go in and manually assign a product to what ever category. Because on supplier product list their categories could change at any time. Plus each day the supplier needs to take the product info from website via csv then update it and then give back to client to refresh products on website. So even if I did some kind of category 'mapping' it will still cUse issues.

This client is a nightmare because she doesn't like me sending long emails explaining what I need to do, or questions I need to raise so that we can think about options or ways of doing things (for example with delivery using two different delivery companies and they calculate delivery costs 2 different ways with different post code zone tables) I need to ask her and she just gets rude and tells me to just finish it or she will take me to court! The website build had been going on since 2014 as I've got a new job now and even though I told her back then I neee to get website finished due to new job she still kept delaying me so I could t finish it back then, so now I had to do it in my spare time. And only now (when it's almost finished and I ask her to test it, it feels like the first time she's seen it and telling me certain features need to be done this way or that as other websites do it that way, I try and tell her that we never agreed to it in original price of website but she turns round and says that other websites do it so it's common sense. I can tell you a lot more how bad this client has been but don't want to bore you :( I kinda wish I never met her as she keeps blaming me when I was only going on original project plan she originally agreed on. So stressed :(

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...