close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Forgot password link not working

Thread began 7/27/2016 1:05 pm by gail.bergan407744 | Last modified 8/04/2016 2:23 pm by gail.bergan407744 | 154 views | 12 replies


Hi Ray,

I sent this response last Friday via email - maybe you didn't receive it?
I just uploaded the entire webassist folder and forgotpassword.php again, to make sure. When I click on forgot password? link, the browser page spins for a long time (Connecting...) and then the page says "The page isn't redirecting properly, Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

In MS Edge it says "Hmm, we can't reach this page. Try this: Make sure you’ve got the right web address:"

I'm getting a lot of manual requests for password again because this link has decided not to work.


Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...