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eCart crashing when discount added

Thread began 3/15/2016 12:23 pm by jlowery | Last modified 3/15/2016 5:02 pm by jlowery | 307 views | 5 replies


eCart crashing when discount added

I'm getting a consistent crash when adding a discount rule to eCart. I'm running version 5.0.7 on DW CS6. I'm trying to give 15% off the sub-total if one of 3 different items is in the cart.
My steps:
1. Open eCart object.
2. On Discount tab, name discount "Flash Sale" (I also tried "Flash-Sale")
3. For triggers choose when specific item is in cart. Use OR to identify items with ID # 1, 2, and 3.
4. For calculation, choose Apply to subtotal. Make is Minus 15%. (I also tried times .15)
5. Click OK.

The edit dialog disappears and I see the beach-ball for about 30 seconds and then a crash. I'm 3 for 3 now.

What to do? If possible, I'd rather not upgrade to version 6 at this time - just looking for a quick fix to get this up and running for client.


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