close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

eCart 6.0.5 with PayPal Express (UK) transaction failure

Thread began 4/01/2014 5:53 am by andrew396971 | Last modified 4/03/2014 7:19 am by andrew396971 | 186 views | 2 replies

andrew396971

eCart 6.0.5 with PayPal Express (UK) transaction failure

I am using eCart 6.0.5 with PayPal Express checkout. I am able to successfully cary-out transactions using my PayPal account and when paying by card from my location here in France. However, I have several people testing the site for me in the UK who say that they are unable to complete a transaction using either their PayPal account or when using a card. What happens is at the last step on PayPal they are returned to the cart page which shows empty, not the error page or success page. We are testing using live transactions not a sandbox. The weird thing is I talked someone through this in the UK and it failed as described but on a second try it worked. Does anyone know what could be causing this to happen?

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...