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Request your assistance to help resolve a problem with a client's WordPress (WP) contact form.

Thread began 1/29/2014 1:40 am by ahande2 | Last modified 1/29/2014 3:14 pm by ahande2 | 406 views | 4 replies

ahande2

Request your assistance to help resolve a problem with a client's WordPress (WP) contact form.

Request your assistance to help resolve a problem with a client's WordPress (WP) contact form. I am working this issue concurrently with the author of the WP theme (mysitemyway.com) and with the hosting service.

I have successfully updated the mysitemyway.com inFocus WP theme for the client's site, http://charlesrwoodbuilders.com , but it seems that theme and plugin updates are now causing the contact form ( http://charlesrwoodbuilders.com/index.php/about/contact-us/ ) to fail. That is, when the form is submitted, spinning progress arrows appear, but nothing happens after that; i.e., no AJAX response that the form has been submitted and no e-mail is sent to the sender or to the client.

I have installed PowerGallery 2 on this site and it is functioning without any problems (see http://charlesrwoodbuilders.com/powergallery/galleries/slideshow_dissolve/index.php?gallery=1&theme=dark ).

There is probably a javascript conflict somewhere with the new WP theme update, and if you have any insights as to what that might be, I would appreciate your insights.

Thanks.

Allan Anderson

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