close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Reset password link sent to email does not work

Thread began 10/18/2013 5:12 am by ovknox388992 | Last modified 2/14/2014 4:37 pm by ovknox388992 | 1001 views | 7 replies


Reset password link sent to email does not work

I have created a set of security pages using Security Assist. I am using the crypt encryption for the forgotten password page. When testing I found that when I click the forgot password link on the login page it takes me to the forgot password page. When that page is completed and the submit button is clicked it sends a link to my email. However, the link does not work, therefore I cannot get to the reset password page. I must be doing something wrong, but I cannot figure out what it is.

I am not sure what I am supposed to enter into the "From Address" and "From Display Name" fields of the Forgot Password page. Am I supposed to select something with the lightening bolt, and if so what should I be looking for? Can you please advise?

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...