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Reset password link sent to email does not work

Thread began 10/18/2013 5:12 am by ovknox388992 | Last modified 2/14/2014 4:37 pm by ovknox388992 | 814 views | 7 replies

ovknox388992

Reset password link sent to email does not work

I have created a set of security pages using Security Assist. I am using the crypt encryption for the forgotten password page. When testing I found that when I click the forgot password link on the login page it takes me to the forgot password page. When that page is completed and the submit button is clicked it sends a link to my email. However, the link does not work, therefore I cannot get to the reset password page. I must be doing something wrong, but I cannot figure out what it is.

I am not sure what I am supposed to enter into the "From Address" and "From Display Name" fields of the Forgot Password page. Am I supposed to select something with the lightening bolt, and if so what should I be looking for? Can you please advise?

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