HI Daryl
In my frustration I set up an account on another host. went through the same steps and it has worked. so I am assuming the answer lies in the PHP configuration of the first server? I have posted a link to my config in my last post...
Still waiting for the WA guys to get back... the service system here leaves a lot to be desired. especially when you consider the pricing of the offerings. Im not sure if we have been put in the too hard basket or if they have just not been around for 70 hours??