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UPS Integration

Thread began 8/06/2013 2:00 pm by peterm.bruce341471 | Last modified 8/08/2013 3:02 pm by peterm.bruce341471 | 859 views | 14 replies

peterm.bruce341471

Ray,

Thanks, really kind of you to help. I'm sorry if I misled you, the UPS feature is working it is returning a rate but it's not the rates fixed for the account associated with the details we're using on the shipping section of the settings tab in the store, just a general rate which is very expensive. I did some tests, shipping from the store in England to Vienna Austria for 5Kg should be about £18 GBP but it comes in at £87.04 which is the basic rate, the discount associated with the account is 75% but this isn't coming up.

To be honest I thought this was a UPS problem but when I mailed them I got the reply I listed above.

I was sure I had the right details but it doesn't seem to be getting a live quote for the correct account. Does that clarify? Happy to organize FTP no problem if you need it.

Thanks Ray.

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