close ad
Help us test the new Databridge BETA with MySQLi support
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Shipping Doubling at Paypal

Thread began 5/07/2013 1:01 am by Etta | Last modified 5/08/2013 9:52 am by Etta | 694 views | 5 replies


Shipping correct on ecart - changes on Paypal to include Profile Shipping

(Sorry Thread title says doubling - we have now realised that is not the case - the following is the issue)

For the last few days we have had successful tests of our carts shipping - our checkout / cart etc all correctly pull the shipping rules set in ecart object to display through the carts and also through to Paypal. However today that changed as per below:

Even tho we have tracked that the correct shipping data is going from ecart through to Paypal, Paypal seems to now be increasing our shipping field by adding the $ value rules stored on their site under our Paypal profile.

Whilst it would be a simple fix to perhaps delete these Paypal profile shipping values - it is not that easy at the moment. We currently have another store running on the same email address with Paypal add to cart buttons that requires these paypal shipping profile values. In the future both sites will merge and the problem will no doubt rectify itself when they use ecart alone - however in the meantime is there a way to sort this out? Seems strange that it has suddenly started after testing fine.

I am unable to use express checkout as my store is a gift store where clients need to enter "gift card" information and "delivery addresses" different from their own etc.

Is there another specific line of code that I may be missing or need to add that will bypass the stored values in the existing paypal profile?

Or is this simply a bug with Paypal that we need to wait for them to fix?

Many thanks for your time - getting there slowly with your help :)

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...