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Product Options and Webassist questions

Thread began 1/08/2013 7:31 pm by webdevnoob444970 | Last modified 1/15/2013 2:42 pm by webdevnoob444970 | 806 views | 6 replies

webdevnoob444970

Thank you for responding.

I understand that the tutorials are not meant to have every answer for my exact scenario and I also do not expect the extensions to create my sites for me. And please do not take this personal as it's not against WA support but rather my expectations of the documentation and the software itself. I'm just kind of frustrated after paying $600 for software and feeling worse off than I was before I got it. There seems to be a huge learning curve with your software and so far the tutorials have only made the process more muddy in my mind.

Let me give you some examples. Most of your tutorials begin with a paragraph asking if you are new to databases and if so direct you to download the free database. This is the same database you refer to as the basis for the eCommerce tools. Part of my confusion comes from the tables in this database. The tutorial is ran using dreamweaver 8 so it's gotta be 5 or 6 years old at least and I'm guess so is the database. The database tables don't jive with the tables created in databridge. I do understand that in the end I will need to create my own database and yours is just am example to learn your tools. But please look at it from my perspective. I don't know your software and am using your tutorials to learn it, but your tutorials are inconsistent and so are the tools you have given us to use as examples.

I have compared the free database tables to the ones created using dataassist: create pages - I was able to in 30 minutes update the free database version so that it included all of the tables and columns created in dataassist when you create orders, product administration, product catalog, user administration so I could follow your tutorials.

I have found many discrepancies that have thrown me for a loop where I have to stop and spend time looking up or figure out through trial and error. That's really frustrating for someone trying to learn using a tutorial that supposed to help you. You have text that you are supposed to copy and paste into the advanced recordset. In the picture you show below that of what your recordset should be afterwards is different. If you are new, how are you supposed to know which is correct?

Also, in dataassist create pages wizard when you go through the tutorial and let it create the tables for you the wizard provides default names for the table. The default names are not the same names in the code. It took me three hours of running this wizard, deleting all the files and rerunning it before I realized this. I'm thinking this is a software bug rather than a tutorial issue. However I think that if someone there ran through your tutorials they would catch stuff like this. But maybe it's just that I am the only noob that needs your tutorials.

I guess what I'm really trying to say is that if you are going to sell your software under the premise that you don't need to know any coding to use it. Then either it should work that way OR you should have more noob friendly documentation. If you are going to tell me to copy some code into a recordset it would help if you explained a bit about what this code is and why so that I can apply it to my scenario. If I need to add code to make a calculation, explain to me how this works so I can understand it so I'll know how to apply them in my situation.

In the end it only took me about 30 minutes to complete the entire ecart tutorial from start to finish but only after it took me 12 hours (over two days) to figure it out the first 10 times.

And how come adding product options is not part of the wizard? It seems like most shopping carts have them. If I known yours did not I would never have bought it. I want to like your software but so far am disappointed and frustrated but straggling on with a smile :)

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