Most likely you are using a Remote checkout like paypal Payments standard.
With a remote checkout system, the order info needs to be stored in the database before the user is sent to the gateway site to process the transaction.
you should have a status column in your order table that uses the default value of pending.
depending on the payment gateway you are using, you may need to login to your account to view the status of the order, then update it is your data base manually.
or with paypal standard, you can set up an IPN script to update the status automatically for you.
see the following page for more details:
im using paypal payment standard. would i have to set up IPN even though my order history was created with databridge? cos all is work except that one little problem in my first post. is there no way to stop products going into the order history untill the payment is confirmed? without having to manually update or using IPN? or no...