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Confirmation Email Problem

Thread began 10/02/2012 6:45 am by willo009412397 | Last modified 10/05/2012 9:29 am by willo009412397 | 1412 views | 7 replies


Confirmation Email Problem


I have created an ecommerce site using webassist extensions, but i have encountered problems using Universal email. I have 2 problems i really need help with, i have tried for a few weeks now to work it out. My first problem is with my Confirmation email, it sends the shipping address details and a link. So they can upload there work, problem is sometimes it works sometimes it will not. When i come to the Checkout form and fill in details then i go to confirm page which when clicked should send out an Confirmation email to the customer. But most of the time it does not send. Then if i `back-page` in the browser back to the checkout, i do not change any of the details that are already there from before. And click through the process again, then it will send?
My second problem is with my Upload page, theres fields for them to upload there files, and also a text field, and a comment box. It works fine at uploading the files, but any text in the text field and comment box do not send. I have added the files for you to view. Thanks for your help.

Regards Karl

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