I asked for some help on this from 1and1 and I did get a quick response.
Unfortunately the answer I have received is way over my head and I have no idea how or if I can do some of the things suggested, I am on a shared server at 1and1.
Here is the answer I received it may help to throw some light why I cannot get the UE working.
In your SMTP server, could you please try to use this outgoing server mrelay.perfora.net or mrvnet.kundenserver.de if it works.
How to check your Pear Path please refer on the steps below:
To use PEAR and PEAR compatible packages in your applications, you normally include them into your PHP scripts using require_once(). For this to work, PEAR's php_dir must be a part of PHP's include path.
First, check where PEAR installs .php files:
$ pear config-get php_dir
This directory will contain System.php.
Now it's time to find which configuration file is used by your PHP installation. On command line, execute:
$ php --ini
Configuration File (php.ini) Path: /etc/php/cli-php5
Loaded Configuration File: /etc/php/cli-php5/php.ini
Scan for additional .ini files in: /etc/php/cli-php5/ext-active
Additional .ini files parsed: /etc/php/cli-php5/ext-active/php_gtk2.ini,
To see which php.ini is used by PHP on your web server, create a file with only <?php phpinfo(); ?> as the contents, and save it in your local web root as check_php.php. Open the file in your browser as check_php.php, to find the path to the php.ini file your web server is using.
Now check PHP's include_path setting on command line:
$ php -c /path/to/php.ini -r 'echo get_include_path()."\n";'
To check PHP's include_path in your web server, create a file with only <?php phpinfo(); ?> as the contents, and save it in your local web root as check_php.php. Open the file in your browser as check_php.php, to verify the include_path your web server is using.
In every case, PEAR's php_dir should be in the include path. If not, add it in your system's php.ini.
Now that this is done, try including a file. Create a new check_pear.php file with the following contents:
System.php is shipped with every PEAR installation and thus should be on your computer, too. Open the file with the browser from your web server, and also try it on command line. The only output should be
A message like:
Warning: require_once(System.php): failed to open stream:
No such file or directory in /path/to/check_pear.php on line 2
means that your include path is not correct. (So go and fix it!)
A completely white page in your browser hints two things:
Your server is configured to not display any errors to the user/browser (display_errors Off)
There was an error including System.php, and you should check you server's error log.
If you have any further questions please do not hesitate to contact us.